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Shipping Policy

Shipping Policy

Thank you for shopping with CamperStylz.

All of our mats are made to order, so please allow time for your item to be produced before dispatch.

Production time

Our usual production time is 3 to 5 working days.

Personalised and custom-made orders usually begin production within 48 hours of the order being placed.

During busy periods, production times may be slightly longer, but we will always do our best to get your order made and dispatched as quickly as possible.

Delivery method

UK orders are usually sent using Royal Mail.

Once your order has been dispatched, you will receive a confirmation email. Where tracking is available, tracking details will be provided.

UK delivery

Delivery times depend on the Royal Mail service used and your location.

Please note that delivery times are estimates and may be affected by delays outside our control, including courier delays, postal strikes, busy seasonal periods, or severe weather.

International delivery

We ship to the UK and worldwide.

International delivery times vary depending on the destination country and local postal or customs processes.

Customers outside the UK are responsible for any customs fees, import duties, taxes, or charges that may apply when the order reaches their country.

CamperStylz is not responsible for delays caused by customs or local delivery services.

Incorrect delivery details

Please make sure your delivery address is correct before placing your order.

We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete delivery information supplied by the customer.

If you notice an error in your address after ordering, please contact us as soon as possible at:

contact@camperstylz.co.uk

We will do our best to update the address before dispatch, but we cannot guarantee changes can be made once the order is in production or has been shipped.

Lost or delayed orders

If your order has not arrived within the expected timeframe, please contact us and we will look into it.

Please allow reasonable time for Royal Mail or international postal services to complete delivery, especially during busy periods.

Contact

For any delivery questions, please contact:

contact@camperstylz.co.uk